A) It’s called “Family Auto”, seriously and b) we got $50 back

Posted by Lizzie on 04/11/07

We’ll return to books eventually. BUT. Is it good business practice, would you say, to greet the customer with, “I’m in a bad mood….I was up ALL night with this car,” and then tell said customer you’re taking anger management classes because you chased a man through a parking lot and beat him senseless for touching your bike? Fuck you, give me my car. And explain to me what this $399 is for!

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